UPS Services
Sizing help, troubleshooting, and field support from the BBS team.
Service Coverage
BBS supports the full lifecycle of power protection systems, from pre-sale sizing and deployment planning through installation, start-up, troubleshooting, warranty coordination, preventive maintenance, revitalization, and field escalation when the job requires it.
Expert Sizing
We help match the right UPS, battery runtime, and electrical configuration to the application before you buy.
Troubleshooting & RMA
When issues happen, we start with live troubleshooting and move to replacement, repair coordination, or onsite support as needed.
Service Plans & Maintenance
For larger UPS fleets and critical rooms, BBS can scope service plans, preventive maintenance, battery refreshes, revitalization work, and repair coordination across 1-250 kVA systems.
Service Capabilities
- 1-250 kVA UPS repairs and service-plan scoping
- Installation, start-up, and deployment planning
- Preventive maintenance and UPS revitalization
- On-site troubleshooting and field support
- Battery replacement and used-equipment supply discussions
- Power protection analysis for replacement or upgrade projects
How To Engage BBS Services
- Pre-sale guidance - Email nick@batterybackup.solutions or request a quote for sizing and system design help
- Post-sale support - Open a case through our support portal for troubleshooting, damage claims, or warranty needs
- Complex projects - Contact us directly for deployment planning, field service needs, or larger backup power rollouts
If you already know the product, go straight to checkout. If you need help sizing or configuring the right system, start with a quote or contact the team and we will route it correctly.
Need Expert Help?
Tell us what you're trying to protect, your runtime target, and any site constraints.
Request A Quote